We have two loyalty schemes that our customers can access; online and in-store. These are separate loyalty schemes and they have different terms and conditions as outlined below.
ONLINE LOYALTY SCHEME
What is the online loyalty scheme?
ONLINE LOYALTY SCHEME
What is the online loyalty scheme?
- Every time you shop, you will earn 5% of the value of your shopping total back in loyalty points.
- Your loyalty points are automatically added to your account, once your order has been dispatched.
- Loyalty points never expire, so you can keep collecting them for as long as you like.
How do I use my loyalty points?
- To use your loyalty points simply click ‘use loyalty points’ as you go through the checkout process.
- The value of your loyalty points will be deducted from your shopping total.
How do I check my loyalty points?
- Simply log into our website using your account details via the homepage
IN-STORE LOYALTY SCHEME
What is the in-store loyalty scheme?
- Every time you shop in one of our stores, you collect x1 loyalty stamp for every £20 spent.
- This also includes shows and craftathons, but excludes the cost of workshops.
- Loyalty points never expire, so you can keep collecting them for as long as you like.
How do I use my loyalty stamps?
- When you have collected x10 stamps on your loyalty card, you can enjoy 10% off your next purchase.
- You must present it before items are put through the till as it cannot be used in conjunction with other offers.
Important information
- You can only use a full loyalty card once.
- Loyalty stamps can only be given at time of purchase and cannot be added afterwards.
- You will also get loyalty stamps on your new loyalty card for the purchases you make after you redeem your 10%